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What types of dog treats will I receive with my membership?
We feature only gourmet, 100% all-natural dog treats from boutique producers nationwide. Each monthly selection features a new shape and flavor and many of our monthly selections feature a seasonal item. In fact, they look so good you might be tempted to eat them yourself (but please don't)!
Do you send a wide variety of dog treats?
Yes. Each month you'll receive different flavors and shapes and we never repeat our gourmet selections in the same calendar year.
How much do you send with each shipment?
While the quantity can vary because of the different shapes and sizes, each monthly shipment will generally weigh in at a generous one-half to one pound.
How are your dog treats packaged?
All of our dog treats are delivered in specially-designed packaging to maintain freshness and to ensure safe delivery. You'll also receive our Doggie Lovers Newsletter with information regarding our monthly selections and discounted offers should you wish to re-order a specific dog treat.
Can I choose the dog treats that I'll receive?
Part of the fun of each monthly delivery is the excitement of experiencing our latest selections for the first time. So, while you cannot specify in advance what dog treats you'll receive, rest assured that each monthly delivery is sent to you only after having passed the highest standards of our gourmet professionals.
What if I don't like one of the dog treats? Do you offer a guarantee?
Your satisfaction is our business. If you're ever unhappy with our service, you can cancel your membership and receive a full refund for any unshipped merchandise. No questions asked and no additional costs!
How long are your memberships?
As long as you like! We offer 3, 6, and 12 month memberships and our Dog treat of the Season Club with new selections each spring, summer, fall and winter. You can also join with a monthly renewable membership.
If I send a gift membership, do you include a message?
Of course. When placing your order you'll have the option of sending a gift announcement by U.S. mail or email. You can even print a gift announcement right from your computer.
How do you ship your products?
We ship all monthly gift clubs to arrive the last week of each month. All shipments are sent by common carrier (FedEx, UPS or USPS) and are delivered in protective packaging for safe and fresh arrival.
Can you ship to PO boxes, FPO or APO boxes?
No, we can only ship to residential and business address.
Can you ship outside the United States?
We apologize but due to the perishable nature of some of our gourmet items, we can only ship within the continental 48 United States.
How can I pay for my order?
We accept Visa, MasterCard, American Express, and Discover.
Do you offer corporate quantity discounts?
Yes, we have a variety of corporate programs encompassing all of our gourmet monthly gift clubs. Please call us at 1-800-507-4660 for more information. You may also contact us by email at firstname.lastname@example.org.
How can I reach you?
Telephone assistance is available 7 days a week.
Toll-free Order Hotline: 1-800-507-4660 ext. 1 (8AM to 1AM Eastern, 7 Days)
Customer Service: 1-800-507-4660 ext. 2 (8AM to 6PM Eastern, M-F)
Corporate Sales: 1-800-507-4660 ext. 3 (8AM to 6PM Eastern, M-F)
Ready to order?
Order online today or call us toll-free at 1-800-507-4660.