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1. What kinds of olive oils will I receive with my membership?
We offer only the finest, extra-virgin olive oils from boutique, specialty producers worldwide. Many of our monthly selections have been awarded the highest honors at national culinary festivals.
2. Do you send a wide variety of olive oils?
Each month you’ll receive a new variety of specialty olive oil guaranteed to please even the most discriminating gourmet.
3. Are these full-sized bottles of olive oil?
Yes. Each gourmet selection is full-sized (typically between 14-20 ounces) and should provide for dozens of servings (depending on usage).
4. How are your olive oils packaged?
All of our olive oils are delivered in specialty packaging to prevent breakage and to ensure safe delivery. You'll also receive our Olive Oil Lovers Newsletter with information regarding our monthly selections and discounted offers should you wish to re-order a specific oil.
5. Can I choose the olive oils that I'll receive?
Part of the fun of each monthly shipment is the excitement of experiencing our latest selection for the first time. So, while you cannot specify in advance what oils you'll receive, rest assured that each monthly delivery is personally selected by our taste-testing professionals for a truly gourmet experience.
6. What if I don't like one of the olive oils? Do you offer a guarantee?
Your satisfaction is our business. If you're ever unhappy with our service, you can cancel your membership and receive a full refund for any unshipped merchandise. No questions asked and no additional costs!
7. How long are your memberships?
As long as you like! We offer 3, 6, and 12 month memberships and our Olive Oil of the Season Club with new selections each spring, summer, fall and winter. You can also join with a monthly renewable membership.
8. If I send a gift membership, do you include a message?
Of course. Once you’ve completed your purchase you’ll have the option of sending a gift announcement by U.S. mail or email. You can even print a gift message right from your computer.
9. How do you ship your products?
We ship all monthly gift clubs to arrive the last week of each month. All shipments are sent by common carrier (FedEx, UPS, DHL, or USPS) and are delivered in protective packaging for safe arrival.
10. Can you ship to PO boxes, FPO or APO boxes?
No, we can only ship to residential and business address.
11. Can you ship outside the United States?
We apologize but due to the perishable nature of some of our gourmet items, we can only ship within the continental 48 United States.
12. How can I pay for my order?
We accept Visa, MasterCard, American Express, and Discover.
13. Do you offer corporate quantity discounts?
Yes, we have a variety of corporate programs encompassing all of our gourmet monthly gift clubs. Please call us at 1-800-507-4660 for more information. You may also contact us by email at firstname.lastname@example.org.
14. How can I reach you?
Toll-free Order Hotline: 1-800-507-4660 ext. 1 (8AM to 1AM Eastern, 7 Days)
Customer Service: 1-800-507-4660 ext. 2 (8AM to 6PM Eastern, M-F)
Corporate Sales: 1-800-507-4660 ext. 3 (8AM to 6PM Eastern, M-F)
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Order online today or call us toll-free at 1-800-507-4660.