To our AMAZING (clubs) customers,
By now, you've probably seen on the news or read about the difficulties online retailers and shipping companies are experiencing this holiday season due to the COVID-19 pandemic. They've even named it – Shipageddon! – and some estimates are that FedEx and UPS may fall behind by as much as 7 million packages each day leading up to Christmas.
At Amazing Clubs, we've been working hard with both our shipping partners and gourmet producers to make sure we're prepared and ready for the season. As part of that, we have a few tips that will help us ensure that the gift you send is their best gift ever!
- Shop early! Although we've worked hard to make sure we have adequate inventory, we do expect our most popular clubs to sell out before Christmas.
- Please consider choosing January as your first delivery month. Most of our holiday customers choose December delivery for their gift announcement (or print it at home) and January to start shipping the actual membership. Not only does it give your recipient some time to recover from the chaos of the season, but this year it protects everyone from any December shipping issues or delays.
- Remember, if you do choose December as your first shipping month, all of our deliveries occur the last week of the month and we NEVER deliver before Christmas so that we don't ruin anyone's surprise. Make sure you choose a gift announcement when checking out so you can present it on Christmas morning or schedule it for delivery by email. See How it Works for more information.
- Please consider supplying your recipient's email address when placing your order (we'll ask for it when you check out). That way we can send them tracking information when their deliveries ship. It also allows them to use their online account to manage their membership, see monthly selections in advance, pause their deliveries if they'll be out of town, or skip a month for any reason and wait for the next month's selection.
As always, we're incredibly grateful for your business and look forward to exceeding your expectations month after month after month!
JP, Peter and Corey