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1. What kinds of pizza will I receive with my membership?
We feature only authentic, deep-dish, Chicago-style pizzas made with only the freshest, all-natural ingredients.
2. Do you send a wide variety of pizzas?
Each month you'll receive three different varieties of handmade, gourmet pizza guaranteed to please even the most serious of pizza connoisseurs. We never repeat any pizza in the same year.
3. How big are your pizzas?
Yes. Our pizzas measure 9” in diameter and these are deep-dish, Chicago-style pizzas which are quite heavy.
4. How is your pizza packaged?
All of our pizzas are flash frozen and delivered in specially designed packaging to prevent spoilage and to ensure safe delivery. You'll also receive our Pizza Lover’s Newsletter with information regarding our monthly selections and discounted offers should you wish to re-order a specific pizza.
5. Can I choose the pizzas that I'll receive?
Part of the fun of each monthly delivery is the surprise of experiencing our latest selections for the first time. So, while you cannot specify in advance what pizzas you'll receive, rest assured that each monthly delivery is sent to you only after having passed the highest standards of our taste testing professionals.
6. What if I don't like one of the pizzas? Do you offer a guarantee?
Your satisfaction is our business. If you're ever unhappy with our service, you can cancel your membership and receive a full refund for any unshipped merchandise. No questions asked and no additional costs!
7. How long are your memberships?
As long as you like! We offer 3, 6, and 12 month memberships and our Pizza of the Season Club with new selections each spring, summer, fall and winter. If you’re joining for yourself, you can also choose a month-to-month ongoing membership.
8. If I send a gift membership, do you include a message?
Of course. When making your purchase you'll have the option of sending a gift announcement by U.S. mail or email. You can even print a gift message right from your computer.
9. How do you ship your products?
We ship all monthly gift clubs to arrive the last week of each month. All shipments are sent by common carrier (FedEx or UPS) and are delivered in protective packaging for safe arrival.
10. Can you ship to PO boxes, FPO or APO boxes?
No, due to the perishable nature of our products, we can only ship to residential and business addresses.
11. Can you ship outside the United States?
We apologize but we can only ship within the continental 48 United States.
12. How can I pay for my order?
We accept Visa, MasterCard, American Express, and Discover.
13. Do you offer corporate quantity discounts?
Yes, we have a variety of corporate programs encompassing all of our gourmet monthly gift clubs. Please call us at 1-800-507-4660 for more information. You may also contact us by email at email@example.com.
14. How can I reach you?
Toll-free Order Hotline: 1-800-507-4660 ext. 1 (8AM to 1AM Eastern, 7 Days)
Customer Service: 1-800-507-4660 ext. 2 (8AM to 6PM Eastern, M-F)
Corporate Sales: 1-800-507-4660 ext. 3 (8AM to 6PM Eastern, M-F)
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Order online today or call us toll-free at 1-800-507-4660.