Our members are our business. That's something we think about every single day. We want your experience with us to be something you'll tell your friends about. And we want to be your first choice when you need to send the perfect gift.

Have you ever tried to read a company's so-called "guarantee" but when you do you find that it's pages and pages of gibberish with words that look like they were written by a team of lawyers? We hate that. And we're guessing that so do you.

So we decided to offer our customers a different kind of guarantee. And more than a guarantee, really. A promise.

You see, it's actually quite simple. If you're ever unhappy with our service, call or email us and we'll do everything we can to make you happy.

If for some reason you're still not satisfied, you may cancel your membership at any time and for any reason. No fine print and no excuses. If you purchased a prepaid membership, you'll receive a prompt refund for any unshipped merchandise. No hassles and no delays.

Sounds simple, doesn't it?

With over 500,000 satisfied customers, we know that our gourmet Gift of the Month Clubs will satisfy even the most discriminating buyers. But we believe it's our service that will make you a life-long customer. We guarantee it!