|
Frequently Asked Questions:
What kinds of cheeses will I receive with my membership?
We feature only the finest, artisanal, farmhouse cheeses from leading cheese-producing regions the world over. These are not the same cheeses you’ll find in your local supermarket. These are hard-to-find, specialty cheeses made with 100% natural ingredients and hand-selected by our gourmet experts.
Do you send a wide variety of cheeses?
We feature three different varieties of gourmet cheese each month. From Morbiers and Camemberts to Bries and Cheddars, you’ll be impressed with the variety (and the quality) of our exclusive selections.
How large are your monthly shipments?
Each monthly delivery from the Cheese of the Month Club includes a generous selection of three, one-half pound varieties of hand-crafted, artisanal cheeses. That’s more than enough to share with your family and friends (although you probably won’t want to)!
How are your cheeses packaged?
All of our cheeses are delivered in specialty packaging to prevent spoilage and to ensure safe delivery. You'll also receive our Cheese Lovers Newsletter with information regarding our monthly selections and discounted offers should you wish to re-order one of our gourmet cheeses.
Can I choose the cheeses that I'll receive?
Part of the fun of each monthly shipment is the excitement of experiencing our latest selections for the first time. So, while you cannot specify in advance what cheeses you'll receive, rest assured that each monthly delivery is personally selected by our gourmet professionals for limited availability, uninhibited flavor and all-natural ingredients.
What if I don't like one of the cheeses? Do you offer a guarantee?
Your satisfaction is our business. If you're ever unhappy with our service, you can cancel your membership and receive a full refund for any unshipped merchandise. No questions asked and no additional costs!
How long are your memberships?
As long as you like! We offer 3, 6, and 12 month memberships and our Cheese of the Season Club with new selections each spring, summer, fall and winter. You can also join with a monthly renewable membership.
If I send a gift membership, do you include a message?
Of course. Once you’ve completed your purchase you’ll have the option of sending a gift announcement by U.S. mail or email. You can even print a gift message right from your computer.
How do you ship your products?
We ship all monthly gift clubs to arrive the last week of each month. All shipments are shipped by express delivery (FedEx, UPS, or DHL) and are delivered in protective packaging for safe arrival.
Can you ship to PO boxes, FPO or APO boxes?
No, we can only ship to residential and business addresses.
Can you ship outside the United States?
We apologize but due to the perishable nature of some of our items, we can only ship within the continental 48 United States.
How can I pay for my order?
We accept Visa, MasterCard, American Express, and Discover.
Do you offer corporate quantity discounts?
Yes, we have a variety of corporate programs encompassing all of our monthly gift clubs. Please call us at 1-800-507-4660 for more information. You may also contact us by email at corporate@amazingclubs.com.
How can I reach you?
Toll-free Order Hotline (24 hours): 1-800-507-4660 ext. 1
Customer Service (9AM-6PM Eastern): 1-800-507-4660 ext. 2
Email: support@amazingclubs.com
By Mail:
Amazing Clubs
700 Canal Street, 5th Fl
Stamford, CT
06902
Ready to order?
Order online today or call us toll-free at 1-800-507-4660.
|
